Welcome to Framlingham Medical Practice
"Striving to deliver outstanding service every day"
Please be aware all incoming and outgoing calls are recorded for training and monitoring purposes.
Please be aware Earl Soham Surgery will be closed from the 8th to 12th August for electrical work.
Week Commencing 8th August: The practice is still experiencing shortages due to COVID infections.
Healthcare staff are not permitted to return to work until they are symptom free and have two negative lateral flow tests 24 hours apart.
Thank you for your patience.
The Surgery will be closed for the Bank Holiday Monday 29th August
Please see below the list of pharmacy opening times across Suffolk
Menopause: Suffolk GP Federation is conducting research into menopausal and peri-menopausal peoples experiences and they would be grateful if our patients could share their experiences with them. All replies will be treated with confidentiality and respect. Their questionnaire can be accessed here.
Menopause: Symptoms of the menopause and peri-menopause can have a major impact on people’s lives, and people’s experiences can be significantly impacted by the support, advice, and information that they receive. Sharing experiences about the support, advice and information received can help inform and improve services locally that people get in the future. Please click here to complete a Healthwatch Suffolk questionnaire and pass on to others who may be interested in supporting them with this important engagement work.
- Look out for those who may struggle to keep themselves cool and hydrated - older people, those with underlying health conditions and those who live alone are particularly at risk.
- Stay cool indoors
- Close curtains in rooms that face the sun
- Drink plenty of water and avoid excess alcohol
- Never leave anyone in a closed, parked vehicle, especially infants and young children
- Try to keep out of the sun between 11am to 3pm
- Walk in the shade, apply sunscreen regularly and wear a wide brimmed hat if you have to go out
- Avoid exercising in the hottest parts of the day
Between 15th April and 15th July 2022: 170 blood tests appointments (27.5 hours) were not attended.
PLEASE LET US KNOW IF YOU CANNOT ATTEND
SELF-CARE REMINDER FOR HAYFEVER (Seasonal Allergic Rhinitis) June 2022
We are aware that many of our patients are currently suffering debilitating hayfever and how miserable this is for sufferers. The majority of medications can be purchased from a pharmacy including some that were previously on prescription only. It is very unlikely our clinicians will be able to provide anything additional so we would be grateful if you would consult with your local pharmacist prior to booking an appointment at the Practice.
In July 2022......
The Practice received 7,389 inbound calls
The average queue time was 5m 7s
The main pressure on phone lines was on
Mondays, Tuesdays, Thursdays and Fridays 8am - 11am
If you are trying to book a non-urgent appointment we recommend phoning outside of these times to reduce pressure on the phone lines and to decrease your queue time.
From 6th December the Practice is running a new system to try and meet the significant increase in demand. If you need to be seen within the next 48 hours you will be given the choice of a timed telephone or face to face appointment with a healthcare professional working with our new 'On the Day' Team. If you wish to see a GP or named member of the clinical staff you can still choose to book a routine appointment which may be approximately 2-3 weeks ahead. You still have the option of completing an e-consult online via our website.
Cervical Screening Project
Cervical Screening Awareness
Getting started: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/getting-started-with-the-nhs-app/
To use our online service to book appointments, order medication and access your coded medical record please click on the link below. Please note you must have registered with reception to use these services.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Opportunities at the Surgery
Please look on our staff vacancies page (on the toolbar below)
(Site updated 10/08/2022)