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Our privacy materials have been updated with important information about sharing information during COVID-19, please click here to find out more

Important

The NHS Test and Trace service will not:

  • ask for bank details or payments
  • ask for details of any other accounts, such as social media
  • ask you to set up a password or PIN number over the phone
  • ask you to call a premium rate number, such as those starting 09 or 087


Thank you for your support during Covid-19

Thank you to everyone for your support, patience and gifts during the Coronavirus pandemic.  Your support and thoughtfulness is appreciated hugely by us all at the Practice.

Self help:

Sickness and Diarrhoea

How to treat Diarrhoea and Vomiting yourself

Poster

Armed Forces Veterans

Framlingham Medical Practice is an armed forces veteran friendly accredited GP Practice. The Veteran Gateway puts veterans and their families in touch with organisations best placed to help with the information, advice and support they need – from healthcare and housing to employability, finances, personal relationships and more. Please click this link to access the gateway https://www.veteransgateway.org.uk/ 

poster

Patient Participation Group Application Form

record

My Care Record

My Care Record enables health and care professionals to access information about you to improve your care.

Providing you with:

  • Better co-ordinated and seamless care
  • Quicker diagnosis and treatment
  • Less paperwork and less repetition
  • Fewer unnecessary clinical tests
  • More accurate prescriptions
  • More time to spend on clinical care 
  • Better health and care planning

Your GP, hospital, community health, mental health and social care teams may all hold records about your care separately. Often, only health and care professionals within the same organisation can see this information. This means it can be difficult for them to work together to deliver the best care.

My Care Record is an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access your records from other services when it is needed for your care. This will make it easier and faster for them to make the best decisions. For example, a doctor treating you in hospital or a nurse working in the community could view the information they need from your GP record.

Several different secure computer systems are used across the region. These allow health and care professionals to digitally access your records held by other services. In some areas systems are already in place, in other areas more work is underway to invest in the technology needed.

The approach also provides an agreement between all the health and care organisations involved. This means they commit to sharing information in a secure way to help improve your care. The My Care Record approach is in line with General Data Protection Regulation (GDPR) which provides the legal basis to share information between health and care services when it is needed to deliver care. All your information will be held securely.

Certain information – that doesn’t identify you – will also be used to help improve services and plan for the future. For example, it will help us plan for the number of doctors, nurses and care workers needed to look after you in the future.

More information, including answers to frequently asked questions and a list of the organisations that are taking part can be found at mycarerecord.org.uk

Correspondence

All correspondence sent to the surgery or handed in at the surgery is opened by staff, including letters addressed to a particular GP.  This allows correspondence to be scanned onto the patient record and forwarded to the most appropriate clinician.   It also ensures that any urgent matters are dealt with immediately.  

All our staff are required to preserve the confidentiality of patients and all matters connected with the Practice at all times.

GP+ appointments now available at Wickham Market for Framlingham Medical Practice patients

Extended Hours Appointments

Don’t forget that you can now book a routine GP appointment to be seen at Wickham Market as part of the GP+ service which offer appointments as follows:

· Weekdays: 6:30pm – 9.00pm

· Saturday: 9:00am – 13.00pm

· Bank Holidays: 9:00am – 13:00pm

To book a GP+ appointment please contact Framlingham Medical Practice Reception during our normal surgery opening hours.

 

One Problem = One Appointment

CCG Youth Forum

We value your feedback - take the Friends & Family Test

Have your say – join our Patient Participation Group

Read our latest Patient Group reports & surveys

Extra out of hours appointments now available at Wickham Market Surgery bookable through Framlingham Medical Practice

Private shingles vaccinations for patients not eligible under the NHS

Important Plans for Accessible Electronic Patient Records

EPIPEN - new guidance for users

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
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